Privacy Policy

Welcome to c7777, Bangladesh's trusted online casino and sports betting platform. We are committed to safeguarding the privacy and personal data of every player who registers and participates on our platform. This Privacy Policy sets out in clear, formal terms how c7777 collects, processes, stores, and protects your information when you use our website, games, and related services.

By accessing and using the c7777 platform, you acknowledge that you have read, understood, and agreed to the terms described in this Privacy Policy. If you do not agree with any part of this policy, we respectfully ask that you refrain from using our services. This policy applies to all users located in Bangladesh and elsewhere who interact with our platform.

1. Information We Collect

c7777 collects personal information from you in order to provide a secure, functional, and personalised gaming and betting experience. The categories of data we may collect include the following:

• Identity Information: Full name, date of birth, nationality, and government-issued identification details required for account verification and KYC compliance.
• Contact Information: Email address, mobile phone number, and postal address in Bangladesh (such as Dhaka, Chittagong, Sylhet, or other divisions) used to communicate with you and verify your identity.
• Financial Information: Transaction records including deposit and withdrawal history, payment method identifiers (such as bKash, Nagad, and Rocket account references), and account balance data necessary for processing payments and preventing fraud.
• Technical & Usage Data: IP address, device type, operating system, browser type, session duration, pages viewed, games played, and betting patterns. This data helps us operate and improve our platform securely.

2. How We Use Your Information

The personal data collected by c7777 is used exclusively for legitimate operational and legal purposes. Specifically, we use your information to:

• Create, maintain, and secure your c7777 account, and verify your identity through our KYC process.
• Process deposits, withdrawals, and all financial transactions including payments via bKash, Nagad, and Rocket.
• Provide access to casino games, live casino, cricket betting, slots, and crash games available on the platform.
• Deliver platform notifications, account updates, promotional communications (only where you have opted in), and customer support responses.
• Detect and prevent fraud, money laundering, account takeover attempts, and any other illegal or prohibited activity on our platform.
• Analyse platform usage patterns to improve site performance, game selection, and the overall user experience for Bangladeshi players.

3. Sharing of Your Information

c7777 does not sell, rent, or trade your personal information to external parties for their independent marketing or commercial use. We may, however, share your data in the following limited circumstances:

• Trusted Service Providers: Third-party vendors who assist in platform operations such as payment processing (bKash, Nagad, Rocket), game technology providers (Pragmatic Play, Evolution Gaming, Spribe), identity verification services, and cloud infrastructure — all of whom are bound by strict data processing agreements.
• Legal Obligations: Where required by applicable law or legal process, we may disclose your information to regulatory bodies, law enforcement agencies, or courts of competent jurisdiction.
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business assets, your personal data may be transferred as part of that transaction, subject to the same privacy protections outlined in this policy.

In all such cases, c7777 takes reasonable contractual and technical measures to ensure that your personal information is handled with the same level of care and confidentiality as described in this Privacy Policy.

4. Data Security

c7777 implements industry-standard security measures to protect your personal data from unauthorised access, accidental loss, alteration, or disclosure. All data transmissions between your browser and our servers are secured using SSL (Secure Sockets Layer) encryption. Our internal systems are protected by firewalls, access controls, and regular security audits to maintain platform integrity.

While we take all reasonable precautions to protect your data, no system can guarantee absolute security over the internet. We therefore encourage all c7777 players to use strong, unique passwords, to keep their login credentials confidential, and to notify us immediately at [email protected] if they suspect any unauthorised activity on their account.

5. Cookies and Tracking Technologies

c7777 uses cookies and similar tracking technologies to operate the platform effectively, personalise your experience, and analyse site performance. Cookies are small data files stored on your device when you visit our website. We use the following types of cookies:

• Essential Cookies: Required for the platform to function correctly — including maintaining your logged-in session, processing transactions, and ensuring site security. These cannot be disabled without affecting core functionality.
• Analytics Cookies: Help us understand how players navigate and use the c7777 platform so we can improve performance, game offerings, and the overall experience for users in Bangladesh.
• Preference Cookies: Remember your settings and choices — such as language preference and notification settings — so you do not need to reconfigure them on each visit.

You can manage or disable cookies at any time through your browser settings. Please note that disabling certain cookies may affect the functionality of some features on the c7777 platform. We do not use cookies to track your activity on third-party websites unrelated to c7777.

6. Payment Data and Financial Privacy

c7777 processes all financial transactions via trusted payment gateways including bKash, Nagad, and Rocket. All payment transactions are conducted over encrypted channels. We do not store your complete payment credentials such as mobile banking PINs or full bank account numbers on our servers. Financial data is retained only as required by our operational and legal obligations, and is protected by the same security standards applied to all personal data.

Where anti-money laundering (AML) or know-your-customer (KYC) regulations require us to retain financial records, we comply with those obligations fully while keeping your data secure and confidential throughout the required retention period.

7. Your Rights Over Your Data

c7777 respects your rights regarding your personal data. As a registered player, you are entitled to exercise the following rights at any time by contacting our support team:

• Right of Access — Request a copy of the personal data we hold about you.
• Right to Rectification — Ask us to correct any inaccurate or incomplete information in your account.
• Right to Erasure — Request deletion of your personal data, subject to any legal obligations we must fulfil before doing so.
• Right to Restrict Processing — Ask us to limit how we use your data in certain circumstances.
• Right to Withdraw Consent — Where processing is based on your consent, you may withdraw that consent at any time, without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact our support team at [email protected]. We will respond to all valid requests within a reasonable timeframe in accordance with applicable data protection principles.

8. Data Retention

c7777 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal, regulatory, tax, or accounting obligations. When an account is closed or deactivated, we may retain certain data for a defined period as required by financial compliance rules and anti-fraud regulations before securely deleting it.

Anonymised or aggregated data that cannot be linked back to any individual may be retained indefinitely for statistical and research purposes to improve our services.

9. Third-Party Links

The c7777 platform may contain references to game providersand partner services. Any links or references to third-party platforms, payment providers, or game studios on our site are provided for informational purposes. c7777 is not responsible for the privacy practices or content of any external parties. We strongly recommend reviewing the privacy policies of any third-party services you interact with independently of our platform.

10. Children's Privacy

c7777 is strictly an adult-only platform. Our services are intended exclusively for individuals who are 21 years of age or older. We do not knowingly collect personal data from anyone under the age of 21. If we become aware that personal information has been submitted by a person under 21, we will take immediate steps to delete that data and close the associated account. Parents or guardians who believe a minor has registered on our platform are urged to contact us immediately at [email protected].

11. Changes to This Privacy Policy

c7777 reserves the right to update or amend this Privacy Policy at any time. When we make material changes, we will update the 'Last Updated' date at the top of this page. We encourage all users to review this policy periodically to stay informed about how we are protecting your information.

Your continued use of the c7777 platform after any amendments to this policy constitutes your acceptance of those changes. If you do not agree with the revised policy, you must discontinue your use of our services and contact us to request account closure.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way c7777 handles your personal data, our support team is available to assist you. We are committed to responding to all privacy-related enquiries promptly and professionally.

Email: [email protected] (plain text — not a clickable link). Our support team operates on Bangladesh Standard Time (BST, UTC+6) and aims to respond to all enquiries within 48 hours.